Checklist for first-time job seekers


There are many “mysterious” factors that affect the result of job seeking. If you are looking for a job for the first time, take a look through the checklist below to make sure you get the dream job at the soonest: Read more


Jolie Siam has conducted a survey for two months in order to collect opinions from over 150 receptionists (cum administrators) now working for multinational or large corporations in Hochiminh City. They gave us their deepest and most truthful shares about their needs and their wants in worklife. We also took advantage of our experiences in HR Outsourcing and Welcoming services to provide you with helpful and concrete analyses. Consulting our infographic, you might have your own judgement and initiate a suitable HR solution or career path for yourself.

We proudly present to you here the first part of our analyses, entitled Requirements and Qualification, so you can get the panorama of the profession of receptionist in Vietnam.

As we know, the receptionist creates the first impression of a company. This means, they have to maintain a professional attitude while conversing, need to be well-versed with verbal – written communication styles and most important, need to maintain decorum and a professional atmosphere in and around the reception area. Moreover, every multinational corporation looks for a multi-languaged receptionist, so their internal and external communication can be proceed with ease.

The administrative receptionists have an important part within the company. They are responsible for managing and organizing all of the company’s front desk activities. For such positions, in multinationals, for instance, administrative receptionists are required to have an academic background. They are expected to have good knowledge about the computers as the reception has to cope with the internet, word documents, creating and merging the spreadsheets, etc. Besides, receptionists in some multinational companies also have to handle task such as bookkeeping, payroll, payment collection,…. A whole lot of people in the company they work for depend on them and their abilities to perform multiple tasks promptly and proficiently. They also need to exactly follow the superiors’ directions. Otherwise, all operations will be messed up.

Over 150 receptionists interviewed, 6 men are doing this job. This fact reflects a new trend nowadays that receptionists don’t have to always be women. The company must consider some issues related to female staff: maternity leave, lack of flexibility,… and then sometimes, make quite a innovative decision. In the other hand, with so many duties to take care of as we mentioned above, the receptionist’s job is no longer as simple as it was assumed to be, so good news for those who are young (before 29 years old), single and confident that you’re able to handle all the pressure. You can get the job!

This is just the beginning of our analyses! If you’re interested, keep follow us on our facebook page, linkedIn and our website and stay tuned for our upcoming infographic.

WHY RECEPTIONIST DAY – Ngày của những lễ tân?


National Receptionists Day was initiated in 1991 by Jennifer Alexander, the director of National Receptionists Association. Every year on the second Wednesday in May, they hold this day to appreciate what receptionists represent every day, to recognize the valuable contribution receptionists make in business and provide an opportunity to thank them for the jobs they do.

The role of a receptionist is quite different. Receptionists are front line personnel and often take the calls that she/he will identify should be handled by a secretary or someone else in the company. The primary role of a receptionist is to represent the company in the image the company has developed through sales and advertising. A good receptionist will maintain and sometimes improve on that image. Part of the role of a receptionist is to determine the nature of the customer’s or client’s needs in order to forward the caller to the appropriate person.

May 14 2014 is Receptionists day this year. The purpose of Receptionists Day is two-fold. First, of all it gives recognition to receptionists. The second reason is to promote pride and professionalism in the position. On this day, treat your Receptionist with flowers, candy, or a lunch! Note: There is also a “Receptionist Week”. It is celebrated the Second week of May.

Read more

5 Ways to End Silly Mistakes in Your Writing

JolieSiam, Receptionist tips.

You’ve read it, re-read it, and confidently sent it, but a scan of your “Sent” folder reveals the dreaded blemish: a little typing error. At Jolie Siam we read 100s of CVs per week and we know how important it is to have a keen eye for detail. Read more

The Worlds Most Famous Receptionists

Lễ tân Văn phòng

Depending upon the industry, a receptionist position can be considered a low-ranking, dead-end or servile position, or it could be perceived as having a certain veneer of glamour with opportunities for networking in order to advance to other positions within a specific field. Read more