About 15 years ago, I owned a company with a small telemarketing division. Of the four or so employees we had in that division, Bill was far and away the superstar. He scheduled more appointments than anyone else, and he did it effortlessly, with no complaints. But there was one problem. Bill didn’t shower, and had a horrible body and clothing odor problem. I didn’t realize how bad the problem was until I was approached by some of Bill’s coworkers and I checked it out for myself. Sure enough, Bill’s odor made the work environment exceedingly unpleasant, and I had to find a way to deal with it.
I followed the strategies that I’m about to share with you, and completely resolved the problem. Bill was clean as a whistle, his coworkers were much happier and I retained a top-performing employee.